About Us

Policies last updated: 5 November 2026

Privacy Policy

Travelsaya is a reading site. You do not need an account, and there is no newsletter, checkout or comment box. We do not ask for your name, address or payment details.

What we collect

• Server logs. Our hosting provider records the usual technical information when a page is requested: IP address, browser and operating system, the URL requested, and the time of the request. These logs are used to keep the site online, diagnose faults and block abuse. They are not used to profile readers.
• Email. If you write to support@travelsaya.com, we receive your email address and whatever you choose to send. We use it only to answer you or to act on a correction, privacy request or copyright notice.

We do not run analytics, advertising pixels, heat maps or cross-site trackers. There is no advertising network on the site and no data broker relationship.

Cookies and search

We do not set cookies for analytics or advertising. The site search runs in your browser: the index is downloaded with the page and your query is not sent to a server. Our hosting provider may set a short-lived security cookie when it checks that a request comes from a real browser. That cookie is used for security, not to build a profile.

Third parties

Three outside services are involved in serving these pages. Each receives the technical request data needed to do its job:

• Cloudflare hosts the site and provides network security. Requests pass through its network.
• Google Fonts supplies the two typefaces. Your browser requests the font files from Google's servers, so Google receives your IP address and browser details as part of that request.
• Wikimedia Commons supplies the photographs. Images load from thumb.wikimedia.org, so the Wikimedia Foundation receives a request for each image, including your IP address.

We do not sell, rent or trade personal data, and we do not share email addresses with marketers. A service provider may process data outside your country; where that happens, it relies on its own safeguards for international transfers.

How long we keep it

Server logs are kept only as long as needed for security and troubleshooting, normally a few weeks. Email is kept until the question is resolved and for no more than twelve months afterwards, unless a longer period is required to deal with a legal claim.

Your rights

Depending on where you live, you may have the right to ask for a copy of the personal data we hold about you, to have it corrected or deleted, to object to certain processing, or to complain to a data protection authority. Write to support@travelsaya.com with the subject line "Privacy request". We answer within 30 days. We may need to confirm that the request comes from the person it concerns.

Children

The site is written for adults and is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has sent us personal data, write to us and we will delete it.

Changes

If this policy changes, the date at the top of this page changes with it. Material changes will be described here rather than made silently.

DMCA and copyright

We respect the work of photographers, writers and mapmakers. Every photograph on Travelsaya is a real image from Wikimedia Commons, used under the licence shown beside it. The base map is CC BY-SA 4.0 and credited in the footer. If you believe material on this site infringes your copyright, we want to hear from you.

How to send a notice

Send an email to support@travelsaya.com with the subject line "DMCA notice". A valid notice should include:

1. identification of the copyrighted work you say has been infringed;
2. the exact URL or URLs of the material you want removed, with enough detail for us to find it;
3. your name, postal address, telephone number and email address;
4. a statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law;
5. a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner of the copyright or are authorised to act for the owner;
6. your physical or electronic signature.

We aim to review complete notices within five business days. If the notice is valid, we will remove or disable access to the material while we investigate, and we will tell the person who supplied it if we can identify them.

Counter-notice

If you believe material was removed because of a mistake or misidentification, you may send a counter-notice to the same address. Include your contact details, identification of the removed material and its previous location, a statement under penalty of perjury that you have a good-faith belief the material was removed in error, and a statement that you consent to the jurisdiction of the courts that cover the place where the site operator is established. We may restore the material if the original complainant does not take legal action within the period allowed by law.

Repeat infringement

Travelsaya does not host user-uploaded content, so there are no accounts to suspend. We will not knowingly republish material that has been removed after a valid notice, and we keep a record of notices so the same material is not restored by accident.

This section describes our practical notice procedure. It is not legal advice, and it does not replace the formal requirements of the law that applies in your country.

Terms of Service

By reading or using Travelsaya, you agree to these terms. If you do not agree, please do not use the site.

What this site is

Travelsaya publishes general travel journalism and route notes. It is not a booking service, tour operator, travel agency, insurer or emergency service. We do not sell tickets, rooms or trips, and we do not receive payment for coverage.

Accuracy and changes

Ferry days, park fees, visa rules and opening hours change. We check information before publishing and date the guides, but we cannot guarantee that every detail is current. Confirm with the operator, park office, embassy or airline before you rely on it. Pages may be corrected or updated without notice.

Travel risk

Indonesia includes active volcanoes, fast currents, remote crossings, heat and wildlife. Reading a guide is not a substitute for your own judgement. You are responsible for your safety, insurance, permits and decisions. Follow local law, park rules and ranger instructions, and do not enter closed areas or approach wildlife for a photograph.

Intellectual property

The text, layout and original graphics on this site are © 2026 Travelsaya. Photographs remain the property of their photographers and are used under the licences shown; the base map is CC BY-SA 4.0. You may quote a short extract with a credit and a link to the page. Do not republish whole pages, scrape the site at scale, or remove credits from images or maps.

Acceptable use

Do not attempt to disrupt the site, bypass its security, or use it in a way that breaks the law. Do not misrepresent yourself as Travelsaya or as one of its editors. Automated access that places an unreasonable load on the service may be blocked.

Third-party links

Some pages link to ferry operators, park offices, map sources or other sites. We do not control those sites and are not responsible for their content, prices, availability or privacy practices. A link is not an endorsement.

Limitation of liability

To the extent permitted by law, Travelsaya is not liable for loss, injury, delay or expense arising from use of the site or reliance on its content. Nothing in these terms excludes liability that cannot be excluded by law, or any mandatory consumer rights you have in your country of residence.

Governing law

These terms are governed by the laws of the Republic of Indonesia, without regard to conflict-of-law rules. If a dispute arises, please write to us first so we can try to resolve it directly. If that fails, the courts that cover the place where the site operator is established have jurisdiction.

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